Frequently Asked Questions

Below are some commonly asked questions. If you don't find the answer to your question here feel free to contact us at

Is there a concierge fee? 

There is no concierge fee when requesting a service in home with a Cloud Clinic service provider.

Does insurance cover my service?

Cloud Clinic does accept most insurance providers when applicable. Please note that most aesthetic and cosmetic services and IV's are not covered by insurance. However, many Telehealth calls, primary care visits, and remote monitoring services can be covered by your insurance provider.

What is BHRT and HRT?

BHRT VS HRT Bio-identical Hormone Replacement (BHRT) uses hormones identical to those naturally produced in the body while Hormone Replacement Therapy (HRT) uses synthetically produced hormones. BHRT replaces hormones to optimize levels in your body and restore you to a youthful function and balance.

What is IV vitamin therapy? 

IV Therapy is the most effective way to deliver hydration and micronutrients directly to your body to ensure 100% absorption. Our cutting edge formulations are designed to help treat a wide variety of conditions and support preventive care.

Is Botox Safe?

Botox is considered very safe. Only 36 cases of adverse effects associated with cosmetic use were reported to the U. S. Food and Drug Administration (FDA) between 1989 and 2003. Thirteen of these cases may have had more to do with an underlying condition than with the drug itself.

How do I track my provider?

You can track your provider in your Cloud Clinic patient portal. If you have not signed up for patient portal access you can do so from the top of this page by clicking the sign up link.

What are dermal fillers ? 

Dermal fillers are an injectable gel with a hyaluronic acid base, a substance which your body naturally produces. It contributes to the volume and elasticity of your skin, creating a young and fresh appearance. As we age, our skin’s ability to manufacture its own hyaluronic acid diminishes. When injected into fine lines, wrinkles, furrows, or sunken areas of the face, dermal fillers replenish the lost hyaluronic acid that’s been absorbed into your body over time. The result is a more youthful, rejuvenated appearance!